As part of its National Education Initiative the Canadian Gaming Association decided to undertake a national needs assessment, “to identify challenges and determine whether or not there was an appetite for a more cohesive and centred approach to training for the Canadian gaming industry.”

The assessment found there was significant need for a national approach to iGaming education and training, since Canadian provinces do not have identical regulations, particularly in Responsible Gambling and Anti Money Laundering.

GCA’s mandate of advocacy and education requires an online and interactive platform with the added portability of mobile access. Operators also require precise logging of training progress in order to comply with regulators. Moreover, this training platform could be customised to suit the needs of each region as well as individual companies, but more importantly gaming companies can acquire effective and efficient compliance training that is jurisdictionally relevant and always kept up to date.

The CGA has partnered with the iGaming Academy to help them deliver on these key needs. The iGaming Academy currently trains over 40,000 professionals every year across more than 100+ companies in over 45+ countries. The company specialises in industry-specific compliance and job skills eLearning and has extensive experience training professionals of all levels within online gaming, land-based casinos, lotteries, and betting shops.

Partnership with the iGaming Academy allows the CGA to provide effective and economical mobile learning to the Canadian Gaming Industry. The iGaming Academy’s LMS, an interactive platform delivers compliance training and certification that is jurisdictionally relevant and kept up to date. It will also provide operators with the ability to assign, track and easily report on employee progress, enabling them in turn to provide regulators with up to the moment feedback.

Through this partnership the CGA will be able to provide not only effective and up to date compliance training, but also relevant job skills training such as iGaming and sports betting as these markets expand in Canada.

While the CGA endeavours to bring timely and relevant training to the Canadian gaming market, they also know that one-size-fits-all training doesn’t meet the diverse needs of their members or the industry overall.? By partnering with the IGaming Academy, they will be able to provide a training solution that is custom fit for each company.

Find out more about CGA Academy here

Gaming industry training leader iGaming Academy has partnered with the Canadian Gaming Association (CGA) to offer up-to-date compliance and product training across Canada via the CGA Academy.

As part of its commitment to expand services to the Canadian gaming industry, the CGA has partnered with the iGaming Academy to launch a full online training solution, including up-to-date compliance and skills training courses and a robust Learning Management System (LMS), all specialised for the gaming industry. The CGA has been planning this expansion into training for some time as part of its mandate and has chosen to partner with the iGaming Academy because of their focus on up-to-date content, customised solutions, and superior services.

iGaming Academy, part of The Conexus Group, currently trains over 40,000 professionals every year across 100+ companies in 45+ countries. The company specialises in industry-specific compliance and product eLearning and has extensive experience training professionals of all levels within online gaming, land-based casinos, lotteries, and betting shops.

This new collaboration will ensure that gaming companies in Canada are able to easily access high quality, regulator-approved training content year-round. Training will be available in an interactive online format, and companies will have the option to create their own bespoke online learning portal from the ground up, with the ability to customise course selection, training variables and assign, track and easily report on employee progress.

The collaboration will set a unified standard of gaming education across Canada covering topics such as Canadian Anti-Money Laundering, Sports Betting, Covid-19 Readiness, Responsible Gaming, CRM and many more. Staff will receive access through a training portal, via individual accounts. Certificates will be available for download upon successful completion of the training and assessments.

The Conexus Group’s other gaming brands, including Pentasia recruitment and Partis consulting, also have extensive experience operating within the African gaming market, as well as worldwide.

Charles Harper, Head of North America iGaming Academy said:

“I am very excited to be working with Paul and the CGA to bring this training solution to the Canadian gaming industry. There are a lot of big changes coming and the mission of this partnership and the CGA Academy is to help make sure organisations and their employees have the information and training they need to be successful. Now more than ever it is important to provide training in as economical and effective a way as possible and our eLearning doers just that.”

Jaime Debono, Managing Director of iGaming Academy said:

“This collaboration with CGA offers operators in Canada a route to conformity through training with the relevant jurisdictional regulations. It’s also future-proofed, with any changes to regulation being applied directly to the training. We’re excited to be bringing a growing portfolio of training for learners in the region.”

Paul Burns, President & CEO of Canadian Gaming Association said:

“As we pursue our mandate of education and advocacy, we are thrilled to partner with iGaming Academy to provide quality learning and development opportunities that have been designed specifically for the Canadian gaming industry. Having access to up-to-date and relevant training is important given the rapidly changing and increasingly technology-driven nature of our industry, and we look forward to expanding the CGA Academy over the years to come.”

To arrange a consultation with iGaming Academy, or learn more about its partnership with Canadian Gaming Association, contact [email protected] or?[email protected] today.

Find out more about CGA Academy here.