The growth of online education has created a great demand for eLearning, and testing is a critical part of eLearning development. Although eLearning has existed for decades now, its popularity has exploded in recent years, partly due to the pandemic. Companies across the world are utilising eLearning services to engage and enhance their training programmes so that their employees can access online learning material and develop new skills.

The goal of testing is to ensure that a product works seamlessly for the end-user experience. This generally involves making sure a piece of software is not impacted in its functionality, efficiency, and usability. When it comes to eLearning QA testing, the two most important parts are usability and “learnability” of the course.

So how does iGaming Academy ensure that our courses are error-free and frictionless to use?

Check out some of our development team’s tips below:

User experience testing

When doing QA testing on an eLearning product, the “learnability” of the course is the main priority. This refers to how the course functions and is usually defined by testing a combination of the course and platform’s usability, functionality, accessibility, and performance.

Any issues in these areas can negatively impact the user experience and cause friction between the student and the platform. These must be addressed in the eLearning development process to ensure that any possible issues are eliminated.

Functional testing

As our eLearning courses contain different learning resources, such as interactive and collaborative materials, examinations, images and videos, special consideration and testing must be performed to ensure all resources are functioning as intended. Typically, this means that the product is launched in a browser and interaction occurs from End-to-End.

Compatibility testing

Compatibility testing is essential for eLearning, therefore making sure that the software works correctly across all major browsers, platforms, and devices is a must. As the learners access the courses using a variety of different devices, it should always be ensured that the user experience is the same, regardless of what type of device a person is using to connect to the eLearning platform.

We have successfully trained over 40,000 employees on our eLearning platform and our courses QA testing process has greatly contributed to this success!

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Contact us to see a demo of our eLearning courses.

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by Gabriella Rizzo

As the leading training provider to the Gaming industry, our main focus when developing new eLearning courses and maintaining our existing modules is to ensure the training we offer our clients is designed to keep their business, their staff, and their customers safe.

Keeping players safe is becoming a top priority for all operators as stronger requirements are imposed on them to ensure higher measures are in place to safeguard their protection and wellbeing.

Our Responsible Gaming eLearning training, for example, has been designed in conjunction with industry experts with this very sentiment in mind – to provide clear guidance to employees working for land-based and online operators as well as retail outlets to ensure they understand their responsibilities around customer safety.

The Responsible Gaming training is one of the main compliance courses onboarded by our clients, who provide this training to their staff on a frequent basis to ensure both knowledge retention and awareness of regulatory changes to safer gaming procedures.

Our training, coupled with the internal measures they have in place, provides our clients with the confidence in knowing that their customers can interact and play safely, ensured by the strong and up to date knowledge of their employees.

We provide a fully-fledged training service with courses that are:

• High quality, created by experts in global gambling safety
• Fully trackable, featuring assessments and completion reports
• Kept up to date and in line with the current regulations
• Tailored to meeting individual jurisdiction requirements
• Customised to suit our clients’ unique requirements and business structures

In 2021 we’re continuing to expand our range of safer gaming courses, partnering with educational providers and key trade organisations to reach new employees, new jurisdictions, and promoting best practice through the creation of market-specific training with input from industry experts. In this way we ensure the broadest impact in creating a safer environment for both employees and players.

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