{"id":14372,"date":"2023-09-28T17:36:11","date_gmt":"2023-09-28T15:36:11","guid":{"rendered":"https:\/\/igacademy.com\/?page_id=14372"},"modified":"2024-04-18T15:39:49","modified_gmt":"2024-04-18T13:39:49","slug":"player-protection-training","status":"publish","type":"page","link":"https:\/\/igacademy.com\/player-protection-training\/","title":{"rendered":"Player Protection Training"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”3\/4″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”]
<\/div><\/div>[vc_column_text]\n

Player Protection Training<\/h3>\n

 <\/p>\n

Developed in collaboration with chartered psychologists at 87%, our suite of player protection micro-modules is targeted at customer-facing employees and is designed to give them the tools they need to support and promote a balanced lifestyle and positive mental health in the gaming industry. Complementing our existing Responsible Gambling Plug-in training<\/a>, these modules focus on three key themes of player protection, with each\u00a0theme made up of a number of bite-sized training targeting different subject areas.<\/p>\n

The themes are:<\/p>\n

    \n
  1. Problem Gambling Awareness<\/strong><\/li>\n
  2. Communicating with Problem Gamblers & Players at Risk<\/strong><\/li>\n
  3. Suicide Awareness<\/strong><\/li>\n<\/ol>\n

    Learners will be taught to recognise the difference between safer gambling and problem gambling and how to communicate with players with patience and empathy, as well as how to recognise signs in players potentially experiencing suicidal thoughts. They will gain an understanding of how difficult conversations with their customers may influence their own well-being and will be provided with self-care tools to prevent long-term negative impacts.<\/p>\n

    Select the tabs below to learn more about each theme.[\/vc_column_text][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/4″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”]

    <\/div><\/div>[vc_column_text]\n

    In collaboration with<\/h4>\n[\/vc_column_text]
    \"\"<\/a><\/div><\/div>[\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][tabbed_section style=”material” alignment=”left” spacing=”default” tab_color=”Extra-Color-1″ icon_size=”24″][tab icon_family=”none” title=”Problem Gambling Awareness” id=”1695977764-2-26″ tab_id=”1695977929687-6″][vc_column_text]Micro-modules falling under this theme of player protection will give gaming industry employees a better understanding of the psychology of gambling and how gambling becomes problematic for players. The modules will help employees recognise the signs, symptoms, and impact of problem gambling on an individual\u2019s mental health and quality of life.<\/p>\n

    Overview of learning objectives:<\/p>\n

    \u25aa Understanding the Problem Gambler\u00a0\u2013 see course details here<\/a><\/strong>
    \n\u25aa The Psychology of Gambling Addiction\u00a0\u2013 see course details\u00a0    here<\/a><\/strong>[\/vc_column_text][\/tab][tab icon_family=”none” title=”Suicide Awareness” id=”1695978058385-0-7″ tab_id=”1695978058388-8″][vc_column_text]Micro-modules falling under this theme of player protection will teach gaming industry employees the realness of suicide and provide them with the tools to handle interactions with players demonstrating the signs of suicidal ideation. We will also focus on the self-care of the employee that deals with more challenging situations, primarily the threat and risk of self-harm or suicide.<\/p>\n

    The micro-modules that fall under this theme are:<\/p>\n

    \u25aa Understanding Suicide & Problem Gambling\u00a0– see course details here<\/a><\/strong>
    \n\u25aa Recognising & Responding to Signs of Suicide – see course details     here<\/a><\/strong>
    \n\u25aa Handling the Threat of Suicide \u00a0– see course details     here<\/a><\/strong>
    \n\u25aa Managing Difficult Feelings Within Yourself\u00a0 – see course details\u00a0    here<\/a><\/strong>[\/vc_column_text][\/tab][tab icon_family=”none” title=”Communicating with Problem Gamblers & Players at Risk” id=”1695977764-1-12″ tab_id=”1695977929656-9″][vc_column_text]Micro-modules falling under this theme will teach gaming industry employees to identify customers who may have problems with gambling, understand their behaviour, and conduct sensitive, meaningful interactions with these customers. Employees will be trained to recognise the emotional distress of players, respond and communicate with empathy, and communicate in a way that promotes behaviour change and provides sensitive guidance towards support services. <\/span><\/p>\n

    The three micro-modules that fall under this theme are:<\/p>\n

    \u25aa Emotional Intelligence & Empathy in Communication – see course details here<\/a><\/strong>
    \n\u25aa Recognising & Responding to Emotional Distress – see course details     here<\/a><\/strong>
    \n\u25aa Communication Styles & Techniques – see course details\u00a0    here<\/a><\/strong>[\/vc_column_text][\/tab][\/tabbed_section][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” bg_color=”#f59d19″ scene_position=”center” text_color=”dark” text_align=”left” top_padding=”80″ bottom_padding=”100″ id=”form” overlay_strength=”0.3″ enable_shape_divider=”true” shape_divider_position=”both” shape_type=”curve_opacity”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”3\/4″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

    Register to learn more about our Player Protection Trainings.<\/h3>\n

    We’re happy to answer any questions you may have.[\/vc_column_text][vc_raw_html]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[\/vc_raw_html][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/4″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”]

    \"\"<\/div><\/div>[\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

    [vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”3\/4″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text] Player Protection Training   Developed in collaboration with…<\/p>\n","protected":false},"author":31,"featured_media":10764,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14372","page","type-page","status-publish","has-post-thumbnail"],"_links":{"self":[{"href":"https:\/\/igacademy.com\/wp-json\/wp\/v2\/pages\/14372"}],"collection":[{"href":"https:\/\/igacademy.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/igacademy.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/igacademy.com\/wp-json\/wp\/v2\/users\/31"}],"replies":[{"embeddable":true,"href":"https:\/\/igacademy.com\/wp-json\/wp\/v2\/comments?post=14372"}],"version-history":[{"count":53,"href":"https:\/\/igacademy.com\/wp-json\/wp\/v2\/pages\/14372\/revisions"}],"predecessor-version":[{"id":15844,"href":"https:\/\/igacademy.com\/wp-json\/wp\/v2\/pages\/14372\/revisions\/15844"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/igacademy.com\/wp-json\/wp\/v2\/media\/10764"}],"wp:attachment":[{"href":"https:\/\/igacademy.com\/wp-json\/wp\/v2\/media?parent=14372"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}